TERMS & CONDITIONS

Last updated: January 2026

Hello You - Coaching / Hello You | Reclamation Workshops | The Compass Living Method tm provides personal development mentoring, workshops, retreats, and educational resources for non-clinical purposes only. We do not provide medical, psychological, or therapeutic services. Participation is voluntary, outcomes are not guaranteed, and you remain responsible for your own wellbeing, decisions, and results. Seek professional support where appropriate.

These Terms & Conditions (“Terms”) govern your access to and use of this website and all services, programs, workshops, retreats, mentoring sessions, digital products, and resources offered by Hello You - Coaching / Hello You | Reclamation Workshops | The Compass Living Method tm (“we”, “us”, “our”). By accessing this website or purchasing, registering for, or participating in any Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm service, you agree to these Terms.

1. Scope & Global Application

Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm

operates internationally and delivers services both online and in-person across multiple countries.

These Terms apply globally, regardless of your location, and are intended to comply with general consumer, liability, and disclosure standards commonly applied in Australia, the United Kingdom, the European Union, the United States, and other international jurisdictions.

Where mandatory local consumer protections apply, those rights are not excluded.

2. Nature of Services

Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm provides:

Personal development mentoring

Business mentoring and strategic guidance

Workshops, retreats, and group experiences

Educational tools, digital resources, and self-development content

All services are educational, reflective, experiential, and developmental in nature.

They are not medical, psychological, psychiatric, legal, or financial services.

3. Not Therapy, Medical or Mental Health Care

Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm does not provide:

Clinical therapy or psychotherapy

Medical, psychiatric, or psychological treatment

Diagnosis, treatment, or cure of any condition

Even where services draw on reflective, somatic, creative, or insight-based practices, these are offered strictly in a non-clinical, non-medical context.

Participation in Hello You services does not create a therapist-client, doctor-patient, or healthcare provider relationship.

If you are experiencing significant mental health distress, trauma symptoms, or require clinical support, you should seek assistance from a licensed healthcare professional in your country.

Trauma-Aware Participation Notice

Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm experiences are designed to be supportive, reflective, and empowering.

You are always invited to:

Participate at your own pace

Step back from any activity

Choose what you share and what you keep private.

No pressure is placed on disclosure or emotional expression.

Your wellbeing comes first.

If you feel that additional or clinical support is needed at any time, we encourage you to seek assistance from a qualified professional in your location.

4. Personal Responsibility & Voluntary Participation

By engaging with Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm, you acknowledge and agree that:

You participate voluntarily and at your own discretion

You are responsible for your physical, emotional, mental, and psychological wellbeing

You remain fully responsible for your decisions, actions, and outcomes

You will seek appropriate professional support if needed

Personal development work may involve reflection, emotional awareness, or insight.

You agree to participate only to the extent that feels appropriate and safe for you.

5. No Guarantees or Promises of Outcomes

Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm makes no guarantees, representations, or warranties regarding:

Personal, emotional, professional, or business outcomes

Income, financial results, healing, clarity, confidence, or life changes

Career direction, performance, or success

Testimonials, examples, and shared experiences reflect individual perspectives only and do not guarantee similar results.

6. Workshops, Retreats & Group Experiences

Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm workshops and retreats:

Are personal development and educational experiences

Are not therapy, counselling, or medical treatment

May include reflective discussion, journaling, guided exercises, or creative modalities

You acknowledge that:

Group settings cannot guarantee confidentiality from other participants

You are responsible for what you choose to share

You may step back from any activity at any time

Hello You workshops and retreats are personal development experiences, not therapy or medical treatment. Participation is voluntary and at your own discretion. You are responsible for your wellbeing and for seeking professional support if required.

Partner & Venue Indemnity

Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm workshops and experiences

are personal development and educational in nature and are not therapy, counselling, or medical treatment.

The Partner / Venue acknowledges that:

Hello You is not providing healthcare services

Participants attend voluntarily and are responsible for their own wellbeing

Hello You is not liable for participant decisions, actions, or outcomes

The Partner / Venue agrees to indemnify and hold harmless Hello You from any claims, losses, damages, or liabilities arising from:

Venue conditions or facilities

Partner staff actions or omissions

Participant conduct unrelated to Hello You facilitation

Nothing in this clause limits non-excludable consumer rights under applicable law.

7. Digital Products, Programs & Online Access

Digital offerings (including apps, downloads, videos, journals, and programs):

Are for educational and personal development purposes only

Do not constitute professional advice of any kind

Are provided “as is” without guarantees

Access is personal and non-transferable unless otherwise stated.

Refunds are not offered, however are subject to the specific purchase terms and applicable consumer laws.

8. Intellectual Property

All website content, materials, frameworks, methodologies, workshop content, downloads, branding, and media are the intellectual property of

Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially exploit any materials without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law:

Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm is not liable for any direct, indirect, incidental, or consequential loss or damage arising from participation in services or use of this website.

Liability is limited to the amount paid for the relevant service or product.

We are not responsible for decisions, actions, or outcomes resulting from your participation.

Nothing in these Terms excludes consumer rights that cannot legally be excluded in your jurisdiction.

10. Health & Safety

You confirm that:

You are physically and emotionally able to participate

You will inform us of any relevant limitations where appropriate

You take full responsibility for your wellbeing before, during, and after participation

11. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable data protection laws (including GDPR where relevant).

12. Governing Law & Jurisdiction

These Terms are governed by the laws applicable to:

Australia or the United Kingdom, depending on the service delivery location and business entity involved

Where services are delivered internationally, disputes will be resolved in the jurisdiction determined by applicable conflict-of-law principles.

13. Changes to These Terms

We may update these Terms at any time. Continued use of the website or services constitutes acceptance of the revised Terms.

PRIVACY POLICY

Last updated: January 2026

Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal data when you access our website, services, workshops, mentoring, digital products, or communications.

1. Information We Collect

We may collect:

Name, email address, phone number

Billing and transaction details

Information you voluntarily provide (forms, applications, questionnaires)

Workshop or service registration details

Website usage data (cookies, analytics)

We do not intentionally collect sensitive medical or clinical health data.

2. How We Use Your Information

Your information may be used to:

Deliver services, workshops, mentoring, and digital products

Communicate with you about bookings, updates, or resources

Process payments and issue confirmations

Improve services and user experience

Comply with legal or regulatory obligations

3. Legal Basis for Processing

Consent

Performance of a contract

Legitimate business interests

Legal compliance

International basis for processing is acted on accordingly.

4. Data Storage & Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

Data may be stored using secure third-party platforms (e.g. payment processors, email systems, booking software) that comply with applicable privacy laws.

5. International Data Transfers

As Hello You - Coaching | Reclamation Workshops | The Compass Living Method tm operates globally, your data may be processed or stored outside your country of residence. We ensure appropriate safeguards are in place.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Request correction or deletion

Withdraw consent

Object to processing

Lodge a complaint with a data authority

Requests can be made by contacting us directly.

7. Cookies

This website may use cookies for functionality and analytics. You may disable cookies via your browser settings.

8. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our site.

9. Changes to This Policy

This policy may be updated periodically. Continued use of our services constitutes acceptance of the updated policy.